Branding
A Brand is a promise, A Good Brand is a promise kept.
A Brand is a promise, A Good Brand is a promise kept.
A brand is a name, term, design, symbol or any other feature that identifies one seller's good or service as distinct from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and store value as brand equity for the object identified, to the benefit of the brand's customers, its owners and shareholders. Name brands are sometimes distinguished from generic or store brands.
That's what WIKIPEDIA has to say.
You saw the process, its was time taking, it took skills of people from different domain. A team came together to put in value and experience in your business. The best visual experience through designs. The best marketing approach by the skilled Marketing Team. The Product quality assurance through your product/service creation team. The feedback process by the customer care team.
That's a brand for you with all those values and experience put into a business.